back to the Free Range Butchers homepage My Basket   Checkout    Help






TERMS AND CONDITIONS

We guarantee your satisfaction with anything that you purchase. If you cannot see the question you want to ask, try help or .

Delivery

We aim to get your order to you as soon as possible. We at EshopOne will send you an e-mail confirming your order straight away.

Please ensure that all the details that you give us are correct, so that we can carry out our obligation to you effectively. If you need something more urgently, then please , and there is usually some way we can help!

Very occasionally, something you order may be unavailable. If so we will contact you, or replace it with something of equal or higher value. If you have ANY special requirement, let us know, and we will try to accommodate it. You can do this on the order at the checkout.

 

Taxes

All prices include VAT (Value Added Tax) where applicable at 17.5%.


Returns

No. This is simply because as meat is perishable, it will be off by the time you return it, and so can no longer be eaten. We ask you to trust us to supply the best meat we can, so that you will return week after week as a customer. In the case of an error by the carrier, we can of course replace the order free of charge. Please note that in these circumstances we need proof of when the delivery was attempted.

This does not affect your statutory rights as a consumer.

Payment by Cheque

If you pay by cheque, we will despatch the goods once the cheque has cleared, informing you of the despatch date. To do so, select the button at the bottom of the check out page.

Contact Us

If you have any questions, please do not hesitate . In the unlikely event you have any problems with products supplied by the companies on this site, we will process the query with the utmost urgency.